Creative.
Innovative.
Adventurous.
At IndiaGiftExpress, we are constantly thinking of new ways to make your experience more memorable. We update our ecommerce system periodically to ensure the website is easy to use, and has all the additional features to make your shopping experience a pleasant one.
Every so often, we add new products and categories to our website catalog.
Customer Service
Customer service is not just a department, it's an attitude.
At IndiaGiftExpress, our customers are extremely important to us, and we are here to help them in any way possible. Please contact us with any questions or comments about our products and services. We look forward to your feedback, and consider this as a guideline to improve your shopping experience.
- Contact Information
- Shipping & Delivery
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- Contact Information
For questions about our products and services, email us at
info@indiagiftexpress.com
For questions about an order that is already placed, email us at
sales@indiagiftexpress.com
We WILL respond to your emails within 24 hours. Please don't hesitate to write to us. This is a guarantee from our end and a proof of our aggresive customer service
We strive to improve our products and services, and provide optimal customer service.
So, please drop in a line; we take suggestions very seriously. Write to us at
feedback@indiagiftexpress.com
Frequently Asked Questions. Click here for answers to our most commonly asked questions- Shipping & Delivery
- The shipping cost is included in the price of the product for most
items, including express delivery products. Each product detail page
shows shipping policies and details for that particular product.
Please refer to this for more details. - Privacy & Security
- All your personal information is secure with us; we do not share your
information with any third party. We use this information only to
identify your personal account. Your Credit Card details are accepted
through the SSL protocol. All transactions are secured, powered by SSL
encryption capable of processing Credit Card transactions, insuring
that the information is encrypted before it is transmitted. - Returns & Replacements
- Perishable items cannot be returned because of its limited shelf life.
However please inform us if you are not satisfied with any product.
For all other categories, if a product is damaged or does not meet
your expectations in any way, please contact us with details so we can
do the needful. - Ordering
- Once you have selected a product, ordering is easy. Add this product
your shopping cart, and then proceed to checkout. FInally you will see
a confirmation page with all payment and product details, before you
place the order. - Payment, Pricing & Promotions
- Our product pricing is very competetive, and quality incomparable. We
run promotions every now and then. You can learn about these and get
coupons via email when you sign-up for our newsletter. - Viewing Orders
- Log in to your account to view past and active orders. You may also
track active orders when you click on the order tracking button within
your account. This will give you details about the order status. - Updating Account Information
- Each time you use our service, please verify your account information
and update if any changes are required.
